Company Overview Hemocean Outsourcing provides top-notch training and placement services, connecting graduates and companies. Operating year-round with a focus on coordinating between graduates and companies. Job Overview Team Leader - BPO position at Hemocean Outsourcing, offering training and placement services with a strong team. Full-Time role in Thane/Airoli with 1-3 years experience. Competitive salary and great package. Company has 2-10 employees in Jabalpur, Madhya Pradesh, specializing in Staffing & Recruiting. Qualifications And Skills Experience in BPO industry Background in BPO operations Knowledge of Bank outbound sales process Strong leadership skills Experience in team handling and management Roles And Responsibilities Lead and manage a team of BPO professionals Ensure team meets performance targets and KPIs Provide coaching and guidance to team members Coordinate with clients to ensure smooth operations Handle escalations and resolve conflicts within the team