Role We are looking to employ an experienced client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. Responsibility Onboarding new clients and creating a positive onboarding experience for them. Cultivating solid relationships with clients through exceptional after-sales service. Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings. Identifying ways to overcome clients' initial dislike of company products. Maintaining an accurate record of all existing and potential clients. Responding to client inquiries in a timely and professional manner. Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues. Requirements Proven experience working as a client servicing executive. Proficiency in Microsoft Excel. Working knowledge of Customer Relationship Management (CRM) software. The ability to work efficiently under pressure. Excellent organizational and time management skills. Strong analytical and problem-solving skills. Effective communication skills. Exceptional customer service skills. Min 6 months to 1 year of experience, Freshers with Basic knowledge of Digital Marketing are welcome.