Team Collections Manager-Comm. Bank HO & Support-Recovery Common Cost Allocation - CV,CE & SA
Kotak Mahindra Bank
Madurai, Tamil Nadu
Permanent
Full-time
23 days ago
Job Title: COLLECTION TEAM MANAGER / SUPERVISOR Level: M2 - M3 Division: COMMERCIAL BANKING GROUP Function :COLLECTIONS Reporting Relationship: LOCATION MARKETING HEAD (LMH/LH) Average No. of Direct Reportees : 1-6 Job Role / KRA's To Ensure Quality portfolio. To focus on improving Collections in the area assigned - individually and in a team. To ensure adherence MOPP Norms. To adhere to the BANKS processes and procedures. To adhere to Audit requirement. To Ensure Good Coordination between individuals in the Team in Particular and Branch in Particular. To Ensure Effective Tracking Mechanism for Delinquent Customers. Job Requirements, Skills, Knowledge prerequisites Passion for Collection. Willing to Take challenges and responsibility Should have the ability to convince the customer to pay on our terms and conditions Maintain Cordial and Professional Relationship with all Customers. To Ensure Customers interaction is as per the Norms laid out by the Orginisations. Educational Qualifications Graduate/MBA Experience Profile 2-4 years BenchmarkCompanies CHOLA DBS - SUBH LOANS SHRIRAM FINANCE MAGMA -SUVIDHA INDIA BULLS SREI HDFC BANK (Group Set up) ICICI BANK(Group Set up)
