Assistant Manager - Kore.AI Technical Lead
Genpact
- Gurgaon, Haryana
- Permanent
- Full-time
- Collaborate with stakeholders to gather requirements and understand business objectives.
- Design and develop intelligent chatbots and virtual assistants using Kore.AI platform.
- Implement natural language processing (NLP) and machine learning algorithms to enhance conversational capabilities.
- Integrate chatbots with various enterprise systems and third-party APIs.
- Ensure the performance, security, and scalability of Kore.AI solutions.
- Collaborate with UX/UI designers to create a seamless and intuitive user experience.
- Stay updated on the latest trends and technologies in conversational AI.
Minimum Qualifications/skills
- Proven experience as a Kore.AI Technical Lead or similar role.
- Solid understanding of natural language processing and machine learning concepts.
- Proficiency in programming languages such as Python, Java, or Node.js.
- Experience in integrating chatbots with enterprise systems and third-party APIs.
- Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.
- Strong problem-solving and analytical skills.
- Excellent communication and collaboration abilities.
- bachelor’s or master’s degree in computer science, Engineering, or a related field.
- Kore.AI certification is a plus.
- Experience with other conversational AI platforms is a bonus.