Salary up to 4 lpa location: Bengaluru Experience: minimum 2 year Job Overview We are seeking a Customer Care Executive to join our team at Hindustan Recruitment. As a Customer Care Executive, you will be responsible for providing exceptional customer service and support. This is a full-time position based in Bengaluru, Karnataka, India, and requires 1 to 3 years of experience in a similar role. The ideal candidate should have strong communication skills and a passion for ensuring customer satisfaction. Qualifications And Skills Proven experience as a Customer Care Executive or similar customer service role Excellent communication and interpersonal skills Strong problem-solving ability Ability to handle difficult or irate customers with professionalism and empathy Knowledge of customer service principles and practices Proficient in using customer service software and CRM systems Ability to multitask and prioritize tasks in a fast-paced environment Sales and upselling skills Attention to detail and accuracy Ability to work well in a team Roles And Responsibilities Handle inbound customer inquiries and provide prompt and accurate support Assist customers in resolving product or service-related issues Ensure customer satisfaction by effectively addressing customer concerns and complaints Maintain detailed records of customer interactions and transactions Collaborate with internal teams to resolve customer issues and escalate when necessary Upsell products or services to customers to maximize sales opportunities Stay up-to-date with product knowledge and industry trends to provide accurate information to customers Handle customer requests for information, quotes, or account updates Follow company policies and procedures to ensure consistent service delivery