Director - Digital Transformation/Engineering (Contact Center Technology)
FIS - Gurgaon, Haryana
: Bachelor of Engineering Travel Percentage : 0% Job Title - Digital Transformation Director Join FIS and lead the... technology strategy for transforming our contact center and back-office operations as well as customer experience About the...
April 3
InP - Call Center Supervisor I
FIS - Gurgaon, Haryana
to contact center supervisors and team leads and occasionally to customer service representatives. Approves and implements.... Tracks and reports contact center performance against objectives and goals, i.e., quality, call volume, customer satisfaction...
May 2
Orange - Gurgaon, Haryana
for Genesys & FCC system faults in customer and OBS network Liaise with the other OBS groups to resolve contact center faults... v7.6,v8.x & Genesys Voice portal Experience on reporting solutions (Informart & contact center analyser) & client...
May 2
InP - Call Center Supervisor I
FIS - Gurgaon, Haryana
to contact center supervisors and team leads and occasionally to customer service representatives. Approves and implements.... Tracks and reports contact center performance against objectives and goals, i.e., quality, call volume, customer satisfaction...
May 2
InP - Call Center Supervisor I
FIS - Gurgaon, Haryana
to contact center supervisors and team leads and occasionally to customer service representatives. Approves and implements.... Tracks and reports contact center performance against objectives and goals, i.e., quality, call volume, customer satisfaction...
April 30