Specialist- Contact Centre Technology
First Abu Dhabi Bank - Abu Dhabi
and ensure the Self-service proposition is kept at par with the demands of Contact centre Business by employing new strategies... effectively manage and improve the technology offering at contact centre ▪ Review and sign off the Functional Service Document...
February 20
Manager- Contact Centre Operations (Emiratized Role)
First Abu Dhabi Bank - Abu Dhabi
team members ▪ Recommend and advise actions, feedback to improve customer experience and NPS of contact centre service...: ▪ Bachelor's degree Minimum Experience: ▪ 3 years relevant experience in customer service / Contact Centre Knowledge...
February 26
Senior Officer- Contact Centre - Customer Care Unit
First Abu Dhabi Bank - Abu Dhabi
in customer services / Contact Centre. Knowledge, Skills, and Attributes: Customer Service, Product Knowledge, Quality Focus... for achieving all defined SLA Ensure self-punctuality and discipline to the centre Ensure adherence of policies and procedures...
February 20
IT Contact Center Engineer (Digital Cluster)
Abu Dhabi Ports - Abu Dhabi
and as per the contact center guidelines, script and tools. Ensure to understand customer needs, provide sufficient information... records of all conversations in call centre database in a comprehensible way. Ensure to answer tickets following company...
March 5
Oracle Fusion Talent Management Consultant - Abu Dhabi Based
Michael Page - Abu Dhabi
to be based in Abu Dhabi. A leading institution in Abu Dhabi undergoing a major Oracle transformation. A pivotal role...
February 22