Assistant Manager, Operations Support & Analyst, Global Contact Centre
Plaza Premium Group - Kuala Lumpur
: We are seeking a dynamic and experienced professional for the position of Assistant Manager specializing in Operations Support...-today operations. Oversee and lead implementation and optimization of contact centre telephony and CRM system. Monitor and manage...
11 März
Warehouse Shift Manager - Sortation Centre, SPX Xpress (Bukit Raja Selatan, Shah Alam)
Shopee - Kuala Lumpur
Job Description: Responsible for the daily operations - sortation warehouse management, and worker / shift management... between building owner, manpower provider, and internal operation teams are running smoothly Ensure that the operations meet the...
12 April
Senior Analyst/Associate Manager, Workforce Management & Analytics (Contact Centre)
Klook - Kuala Lumpur
do . Workforce Planning: Develop and maintain accurate workforce forecasts based on historical data, seasonality and business trends... are met for all contact channels (calls, chat and email, etc.). . Schedule Adherence Management : Work with Operations team for both Inhouse and BPOs...
15 März
Senior Analyst/Associate Manager, Workforce Management & Analytics (Contact Centre)
Klook - Kuala Lumpur
Planning: Develop and maintain accurate workforce forecasts based on historical data, seasonality and business trends. Multi... are met for all contact channels (calls, chat and email, etc.). · Schedule Adherence Management: Work with Operations team for both Inhouse and BPOs...
14 März
Regional Director Data Centre Operations (RDCOM)
Byte Dance - Kuala Lumpur
operations to the next level of maturity - Build, lead and manage a high performing team of data center professionals... ensuring that they are scalable and are reliable. Responsibilities - Lead the datacenter operations team for our Malaysia...
6 April